At AMS Technologies we have always excelled in challenging circumstances. But of late we have had to deal with a challenge that we least expected. There have been wild allegations made against us on some online forums terming AMS Technologies as scam. These allegations are intended to cause us business loss by hurting our brand image. We have had to devise a strategy to meet this challenge and ensure such campaigns don’t affect the morale of our team and our revenue.
- Not Challenge Allegations – One thing that we have avoided doing is challenge these allegations on the forums. There is no issue in offering legitimacy to these complaints. Also this wouldn’t prevent the person or firm behind these malicious allegations to write a post on any other online forum or blog.
- Set Higher Goals – Our management was quick to spot some of kind of apprehension amongst some of our team members who felt cheated and demoralized with this issue. They have set higher goals igniting the fire in the belly of the team to work harder and achieve higher goals. Even if these allegations are causing potential business loss the team will nullify if by achieving growth.
- Communicate With Clients – We have always believed in having a very open relationship with our clients. Though we wouldn’t like one of our potential clients to come across such allegations we don’t try and brush the issue aside. If a client questions us about AMS Technologies complaints we explain our point to them.
- Market Services Aggressively – This incident has also triggered aggressive marketing campaign on our behalf. Be it through PPC or the Social Media we are now aggressively marketing our services in a bid to reach out to potential clients the world over. We are also making use of reviews and testimonials that clients have written praising our services.
These strategies have helped us overcome these challenges and in fact help us get important leads through our aggressive marketing campaign.